• Holly Jade O'Leary

Fallback procedures for the Goods Vehicle Movement Service

The Goods Vehicle Movement Service (GVMS) has been in fallback since Friday 1 April, and will remain so until at least midday‌‌‌ ‌‌Monday‌‌‌ ‌‌11‌‌‌ ‌‌April.


As hauliers do not have access to GVMS, and the usual procedure of entering an Entry Reference Number (ERN), or Movement Reference Number (MRN) to access a Goods Vehicle Movement Reference (GMR), alternative procedures have been established.


The customs intermediary policy team has published that the current continuity plans remain in place to allow flow at the border to continue uninterrupted.


GVMS Fallback procedures


• Goods Vehicle Movement Service (GVMS) – carriers are able to allow goods to proceed without a Goods Movement Reference (GMR). Hauliers will need other evidence that a declaration has been made, for example a reference number from CHIEF or a transit accompanying document (this list is non-exhaustive and other forms of evidence may be applicable). Alinea Customs has been advised that hauliers should print any accompanying C88 references.

• New Computerised Transit System (NCTS) – NCTS remains available to customers. The current continuity plan allows drivers to travel without presenting a GMR as long as they have a transit movement reference number.

HMRC regularly publishes system availability updates on GOV.UK and encourages hauliers to refer back to this page before embarking on any journey.


Access support with system-related problems via the HMRC Customs and International Trade helpline.

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